Shipping policy

Shipping Policy – Valley Medal Mounting

Our standard shipping is Royal Mail First Class Signed For Delivery

This offers the best protection for us and your medals

Processing Time

All orders are processed within 1–2 working days.

Orders placed after 3pm, or on weekends or bank holidays, will be processed on the next working day.

Shipping Method

Valley Medal Mounting uses Royal Mail First Class Signed For as our standard delivery service.

This provides:

Please note: First Class Signed For is not a guaranteed next-day service.

Shipping Rates

Shipping charges will be calculated and shown at checkout.
(If you want fixed prices included here, I can add them.)

Delivery Times

Estimated delivery time: 1–2 working days after dispatch.
Delivery times may be longer during peak periods such as Christmas, Royal Mail strikes, or severe weather.

Tracking

A tracking reference will be provided once your order has been dispatched.
Tracking will show delivery attempts, successful delivery, and a copy of the signature.

Missed Deliveries

If no one is available to sign, Royal Mail will leave a “Something for You” card.
You can then arrange redelivery or collect your parcel from your local delivery office.

Lost or Delayed Items

Royal Mail considers an item lost after 10 working days from the expected delivery date.
If your order is delayed or appears lost, please contact us so we can investigate with Royal Mail on your behalf.

Incorrect Address

Please ensure your shipping details are correct at checkout.
Balley Medal Mounting cannot be held responsible for delays or non-delivery caused by incorrect or incomplete addresses.

International Shipping

This policy covers UK deliveries only.
(If you offer international postage, I can create a separate section.)

If you want, I can also create matching Returns Policy, Terms & Conditions, or Privacy Policy for Balley Medal Mounting.